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Table of Exhibits
Helps you find all the sample forms as well as various charts and diagrams.
Introduction: Your Business Advantage

Excellent management practices produces a business advantage. Your company can perform business routines as well as your excellent trade work.

The Functions of the Business Determine its Organization
Plans Produce Success
Flow of Work In a Contracting Company
Performance Units In Your Contracting Company
Chapter 1: Excellent Management in Your Construction Company
The Excellence Model is your guide to excellent management. Included are the nine elements of your contracting business product, the flow of work within your company, and performance units you set up to do the company's business.

The Excellence Model
Performance Units in the Company
Managing the Business
A Written Business Plan
A Blueprint for Building a Business
Accounts and Records
Systems
Finish
Long Term Use
Chapter 2: Owner/Leader
As Owner/Leader you set the vision and direction of the company. Learn how to use the Excellence Model components to design a smoothly functioning operation.

Leading Defines the Owner of the Business
Job Description
Flow of Work
Performance Units
Avoiding the Most Common Failure Ideas
Managing Your Business
Managing Yourself
Business Structure
Administration of Company
Operations
Your Business Plan
Sample Plan
Implementing Your Business Plan
Management by Crisis
Making the Business Plan Yours
The Planning Cycle

Chapter 3: Sales
Never stop selling! Learn a basic sales process and how to set up routines that help customers buy.

Trades Person and "People" Person
Selling the Customer
Service To the Customer
Selling Your Services
Sales Person Job Description
Four Reasons to Buy
Selling and the Contract Form
Selling the Company
Building Trust
The Sales Process
The Sales Process Line
The Sales Lead Form
Chapter 4: Marketing
Marketing produces leads for sales. Design a marketing process that fits your company goals and brings in solid and interested new prospects.

Marketing
The Marketing Position
Market Research
Marketing Strategy
Your Business's Market Plan
Marketing Budget
Detailed Plan of Action
Niche Market
Alliance Marketing
Educating the Public
How To Do It
Your Business Identity
Positioning Your Business
Marketing Budget
Promote the Business on a Regular Basis
Marketing Reminders
Chapter 5: Financial
Learn to solve financial issues before they become deadly problems. Take charge of the financial health of your company and keep it strong.

Job Description
Financial Problems
Income and Expenses
"Schedule C" , 150
Accurate Records
Files and Ledgers
Files and "Schedule C"
Cost of Goods Sold Ledger
Draws for Sole Proprietors
Developing Financial Statements
Tax Statements (Filling out the Forms)
Three Types of Financial Statements
Goal
Managing Cash in Your Business
Your Best Advantage
Know By Doing It Yourself
Cash Statement
Use of Records To Show Cash Position
Cash Statement Calculation
Anticipating Your Cash Needs
"Schedule C"
Personal Financial Goals
Income and Profit Forecasts
Build Success with Financing
Accurate Information-Critical for Success in Business
Creative Financing
Chapter 6: Legal
Construction contracting is a highly regulated business. Learn to deal with legal issues and keep them out of your way.

Job Description
Flow of Work
Performance Units
Contract Characteristics
Valid Contract Elements
Your Construction Contract
Standardized Contract Forms
Customized Contract Forms
Construction Contract Components
Subcontracts
Subcontract Issues
Dispute Resolution
Estimates
Pricing
Payment
Scheduling
Safety
Environment
Punch List
Safety Laws (An Overview of the Law and Information Sources)
Lien Laws
Definition of Construction Lien
Lien Statutes or Laws
Construction Liens
Lienable Performance in Construction
Business Organization Laws
Form of Your Business
The Environment and Construction
Contracting and Environmental Issues
Consumer Interest in the Environment
Licensing or Registering Your Contracting Business
Local Laws
Statutes, Laws and Rules
Functions of the Regulating Agency
Separate Business Identity
Other Licensing or Registration Requirements
Independent Contractor Status
Categories of Contractors
Laws Affecting Contractors
Building Codes
Structural Code
Dwelling Code
Insurance and Bonds
Chapter 7: Estimate
Conquer inconsistency in your estimating. Get all of the money that every project needs to support your business.

Job Description
Flow of Work
Performance Units
Accuracy of Information
Complete Information
Recording the Information Accurately and Completely
Measurement
Unit of Measure
Experience in the Business of Estimating
The Principles of Estimating
Plans: Preliminary, Designer or Architect, and Approved
Materials Specifications
Site Inspection Checklist
Project Analysis of Special Items
Customer Analysis - Special Cases
Company Ability to do the Project
Overall Checklists
Cost Records
Construction Estimate File
Estimate from Cost History
Direct Costs
True Cost for Each Hour of Labor
Payroll Summaries , 326
Subcontractors
Published Cost Manuals
Just in Time Purchasing
Hidden Cost Records
Limited and Open-Ended Prices
Change Orders in Estimating
Pricing and Cost Accounting
Pricing
Markup for Indirect Costs and Profit
Total Annual Gross Receipts
Pricing Strategies
Retail Pricing by the Item Ordered
Change Order Pricing
Cost Accounting
Basics of Cost Accounting
Financial Strategy in Cost Accounting
Project Cycle Analysis
Using a Computer to Estimate
Know the Basics First
The Computer as a Tool
Comparing Costs, Setup Time, and Project Results
Using a Computer for Simple and Routine Estimating
Chapter 8: Projects
Completing some kind of a construction project is the business of every contractor. Learn how to get your projects done on time, on budget, and with satisfied customers.

Project Management
Job Description
Flow of Work
Performance Units
Focus on a Project
Coordinating People at the Site
Production Management and Control
The Team Idea
General Scheduling
Master Coordinator
Project Scheduling
Setting a Realistic Schedule
Scheduling Basics
Residential Construction Outline
Scheduling Systems
Evaluation
Methods of Estimating Activity Time
Benefit From Past Successes
Give Scheduling a Chance
Critical Path Method
CPM Scheduling
Bar Chart Scheduling
Calendar Scheduling
Which is the Best Scheduling System?
Scheduling Software
Project and Safety
Job Hazard Analysis is a Four Step Process
Communication of Safety Issues
Safety Committees
Accident Investigation
Chapter 9: Employees and Subcontractors
These people produce your income! Find out how to keep your workers the most productive while lowering the costs of employee overhead.

Employee Training
Subcontractor Compliance
Job Description
Flow of Work
Performance Units
The Construction Employee
The Employee Situation
Federal Taxes and Payments
State Tax Returns and Payments
Workers' Compensation Insurance
Wage Laws Affecting Construction Employees
Minimum Standards
Government Owned Projects and Davis-Bacon
Fair Labor Standards Act of 1938
Prevailing Wage Laws
Site of Work Issue
Fair Labor Standards Act
Construction Contracting, a Personal Service
The Business of Contracting
Construction Contracting Means Providing Services
The Independent Contractor Difference
Employee/Independent Contractor Laws
Laws Seek to Correct Problems
The Internal Revenue Service Test
The Licensing or Registering Agency Test
Direction and Control
The Contract and Direction and Control
The Direction and Control Test
Chapter 10: Administration
Bring your management skills to a sharp focus with a successful administration operation. Manage your people and your money for greatest profit.

Strategy
Job Description
Flow of Work
Performance Units
Starting Your Business Verses Growing Your Business
Managing Those Outside the Company
Customer Service Contracting, A Service Business
Who is Your Customer?
What Does the Customer Want You to Do?
The Customer's Dream
Asking for Leads
Punch List Checklist
Satisfied Customer and Business Relationships
Putting It Together
Long Term View
The Construction Contracting Office
A Learned Process
Office Administration
Using Your Office to Enhance Your Business
Five Business Functions
Customer Service and Office Support
Answering the Phone
Warranty Work Response
New Leads
Costs and Records
Employment Acts
Self-Inspection Checklist
Constructability
Hazards on the Project site
Four Most Common Injuries
Preventing Injuries from Electrical Operations
How to Keep OSHA Happy and Your Work Site Safe
Project Liability and Loss
Attractive Nuisance
Security of Project Materials
Securing Owner's Property Interests
Insurance on the Project
Purchasing Insurance
Dealing with Others on the Project
Establish a Communication Process
Pre-project Meeting
Preliminary Schedule
Working with Owners
Making Decisions
The Construction Contract
Laws of Nature
Overstepping Authority
"Talk to Me"
Supervisors
Workers
Long Range Planning and Scheduling
Subcontractors
Architects, Designers, and Engineers
Reviewing The Plans
Inspections by the Architect or Designer
Suppliers
"Just in Time" (JIT) Deliveries
Inspectors
Dealing With Local Government Building Agencies
Quick Reference Tool
Check out business terms that are not familiar to you. What do they mean?
Resources
Associations, trade groups and manufacturers offer generous information on many business topics. Go to groups that are familiar to you in some way and ask for help.
Bibliography
Here is a list of books that expand on various topics covered in the book, as well as other subjects you may find interesting.
Index
Find all the places where a word is used or a topic is covered.

Money Making Tools For Your Business Workbelt

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